Support
Something not working, or a question about Tada? Here are the answers we give most, and two ways to reach us.
Tell us your iPhone model and what happened. We reply by email.
Questions
How do I save my tada?
Tap Save on the result page. Your tada goes to Photos as a Live Photo. Touch and hold it there to see it move.
Free or AI: what’s the difference?
Free effects are made on your phone in about a second, as many as you like. AI tadas are made on our servers in 20–40 seconds, and each one uses 1 of your AI tadas.
How many AI tadas do I get?
You get 3 free, and 3 more when a friend you invite makes their first tada. Tada Pro gives you 30 a month (15 a week on the weekly plan), and the yearly plan starts with 7 days free.
An AI tada didn’t work. Was I charged?
No. When an AI tada doesn’t work, you aren’t charged. Tap TRY AGAIN to make it again.
Where are my tadas?
Everything you make is in My tadas, at the bottom of Home. Sign in to keep them with your account.
How do I cancel Pro?
Pro is billed by Apple. Go to Profile → Tada Pro → Manage subscription, or iPhone Settings → your name → Subscriptions. Deleting your account doesn’t cancel Pro.
I have Pro but Tada doesn’t show it.
Open Profile → Tada Pro and tap Restore, signed in to the same Apple Account you paid with.
How do I delete my account?
Open Profile and tap Delete account. All your tadas are deleted, the links you shared stop working at once, and everything else is gone within 24 hours. This can’t be undone. Deleting your account doesn’t cancel Pro; do that in your Apple Account settings. Not signed in? Delete account removes this phone’s tadas the same way.
Which iPhones does Tada work on?
Any iPhone with iOS 26 or later.